Refund policy

Refund Policy

At ANYAIKA, we prioritize your satisfaction with every purchase. Please review our comprehensive refund policy below:

30-day Return Period: You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Additionally, you’ll need to provide the receipt or proof of purchase.

Refund Request Situations: A customer can request a refund in the following situations:

• A product with missing parts or accessories was delivered.
• The product received was defective.
• The wrong product was delivered.
• The product was damaged, but the shipping box is in good condition.
• The product doesn't fit properly.
• The color or pattern of the product has defects.

Exceptions / Non-Returnable Items: We cannot accept returns on final sale items or gift cards.

Return Process: To start a return, please contact us at customerservice@anyaika.com. If your return is accepted, we’ll provide instructions on how and where to send your package. Please note that items sent back to us without prior authorization will not be accepted.

Replacement for Defective or Damaged Items: We only replace items if they are defective or damaged. In such cases, the fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can purchase the new item separately.

Exchange Policy: To exchange an item, please return the original item. Once the return is accepted, you can purchase the new item separately.

Refund Process: Upon receiving and inspecting your return, we will notify you if the refund is approved. You will be automatically refunded on your original payment method within 10 business days if approved. Please note that it may take some time for your bank or credit card company to process the refund.

All refunds requested will be processed within a period of 2-5 business days after submission. We do not reject refund requests without a solid reason. Upon approval, refunds will be issued to the original payment method used for the purchase.

Return Shipping Costs: You are responsible for covering the shipping costs when returning your item. However, if the return reason is due to defects or errors on our part, we will cover the return shipping costs.

Delayed Refunds: If more than 15 business days have passed since we approved your return, please reach out to us for assistance at customerservice@anyaika.com.

Shipping Details: For items exceeding $75, we recommend using a trackable shipping service or obtaining shipping insurance. While we strive for efficiency, we cannot guarantee the receipt of your returned item due to varying delivery timeframes.